Question 1

Is your jewellery real silver?

Accepted Answer

Yes. Our sterling range is 925 silver (92.5% pure), and coins in the gifting range are 999 fine silver. Pieces in the Silver Plated Collection are clearly listed as silver plated.

Question 2

How do I know which size to order?

Accepted Answer

Product pages list weights and dimensions where relevant. For rings, kada and anklets, message us on WhatsApp with your measurement and we'll confirm the right fit before dispatch.

Question 3

How long does delivery take?

Accepted Answer

Orders are dispatched from Dehradun within 1–2 business days and typically arrive in 3–7 business days anywhere in India, with tracking shared as soon as it ships.

Question 4

Do you offer free shipping?

Accepted Answer

Yes, shipping is free on orders above ₹2,000. Below that a flat forwarding charge applies, confirmed before you pay.

Question 5

Can I return or exchange a piece?

Accepted Answer

Unused pieces in original packaging can be returned within 7 days of delivery. Customised, engraved and personalised items are non-returnable.

Question 6

Will silver tarnish over time?

Accepted Answer

All silver darkens slowly with air and moisture. Wipe your piece with the silver cloth included in your box, store it in the pouch provided, and it will stay bright for years.

Question 7

Do you take custom or bulk orders?

Accepted Answer

Yes — we regularly make wedding, festival and corporate gifting sets. Send your requirement and quantity on WhatsApp for a quote and timeline.

Question 8

How do I place an order?

Accepted Answer

Choose your piece, then use the WhatsApp Enquiry button on the product page or call +91 8077990676. We confirm availability, share payment options and dispatch the same or next working day.

Good to know

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